Shipping Policy

1. Countries We Ship To

We currently ship to 187 countries across Europe, the Americas, Africa, Asia, and Oceania. Your available shipping options are shown automatically at checkout based on your delivery address.

• Afghanistan (AF)
• Albania (AL)
• Algeria (DZ)
• Andorra (AD)
• Angola (AO)
• Antigua & Barbuda (AG)
• Argentina (AR)
• Armenia (AM)
• Australia (AU)
• Austria (AT)
• Azerbaijan (AZ)
• Bahamas (BS)
• Bahrain (BH)
• Bangladesh (BD)
• Barbados (BB)
• Belgium (BE)
• Belize (BZ)
• Benin (BJ)
• Bhutan (BT)
• Bolivia (BO)
• Bosnia & Herzegovina (BA)
• Botswana (BW)
• Brazil (BR)
• Brunei (BN)
• Bulgaria (BG)
• Burkina Faso (BF)
• Burundi (BI)
• Cambodia (KH)
• Cameroon (CM)
• Canada (CA)
• Cape Verde (CV)
• Central African Republic (CF)
• Chad (TD)
• Chile (CL)
• China (CN)
• Colombia (CO)
• Comoros (KM)
• Congo - Brazzaville (CG)
• Congo - Kinshasa (CD)
• Costa Rica (CR)
• Côte d’Ivoire (CI)
• Croatia (HR)
• Cyprus (CY)
• Czechia (CZ)
• Denmark (DK)
• Djibouti (DJ)
• Dominica (DM)
• Dominican Republic (DO)
• Ecuador (EC)
• Egypt (EG)
• El Salvador (SV)
• Equatorial Guinea (GQ)
• Eritrea (ER)
• Estonia (EE)
• Eswatini (SZ)
• Ethiopia (ET)
• Fiji (FJ)
• Finland (FI)
• France (FR)
• Gabon (GA)
• Gambia (GM)
• Georgia (GE)
• Germany (DE)
• Ghana (GH)
• Greece (GR)
• Grenada (GD)
• Guatemala (GT)
• Guinea (GN)
• Guinea-Bissau (GW)
• Guyana (GY)
• Haiti (HT)
• Honduras (HN)
• Hong Kong SAR China (HK)
• Hungary (HU)
• Iceland (IS)
• India (IN)
• Indonesia (ID)
• Iraq (IQ)
• Ireland (IE)
• Israel (IL)
• Italy (IT)
• Jamaica (JM)
• Japan (JP)
• Jordan (JO)
• Kazakhstan (KZ)
• Kenya (KE)
• Kiribati (KI)
• Kuwait (KW)
• Kyrgyzstan (KG)
• Laos (LA)
• Latvia (LV)
• Lebanon (LB)
• Lesotho (LS)
• Liberia (LR)
• Libya (LY)
• Liechtenstein (LI)
• Lithuania (LT)
• Luxembourg (LU)
• Madagascar (MG)
• Malawi (MW)
• Malaysia (MY)
• Maldives (MV)
• Mali (ML)
• Malta (MT)
• Mauritania (MR)
• Mauritius (MU)
• Mexico (MX)
• Moldova (MD)
• Monaco (MC)
• Mongolia (MN)
• Montenegro (ME)
• Morocco (MA)
• Mozambique (MZ)
• Myanmar (Burma) (MM)
• Namibia (NA)
• Nauru (NR)
• Nepal (NP)
• Netherlands (NL)
• New Zealand (NZ)
• Nicaragua (NI)
• Niger (NE)
• Nigeria (NG)
• North Macedonia (MK)
• Norway (NO)
• Oman (OM)
• Pakistan (PK)
• Palestinian Territories (PS)
• Panama (PA)
• Papua New Guinea (PG)
• Paraguay (PY)
• Peru (PE)
• Philippines (PH)
• Poland (PL)
• Portugal (PT)
• Qatar (QA)
• Romania (RO)
• Rwanda (RW)
• Samoa (WS)
• San Marino (SM)
• São Tomé & Príncipe (ST)
• Saudi Arabia (SA)
• Senegal (SN)
• Serbia (RS)
• Seychelles (SC)
• Sierra Leone (SL)
• Singapore (SG)
• Slovakia (SK)
• Slovenia (SI)
• Solomon Islands (SB)
• Somalia (SO)
• South Africa (ZA)
• South Korea (KR)
• South Sudan (SS)
• Spain (ES)
• Sri Lanka (LK)
• St. Kitts & Nevis (KN)
• St. Lucia (LC)
• St. Vincent & Grenadines (VC)
• Sudan (SD)
• Suriname (SR)
• Sweden (SE)
• Switzerland (CH)
• Tajikistan (TJ)
• Tanzania (TZ)
• Thailand (TH)
• Timor-Leste (TL)
• Togo (TG)
• Tonga (TO)
• Trinidad & Tobago (TT)
• Tunisia (TN)
• Türkiye (TR)
• Turkmenistan (TM)
• Tuvalu (TV)
• Uganda (UG)
• Ukraine (UA)
• United Arab Emirates (AE)
• United Kingdom (GB)
• United States (US)
• Uruguay (UY)
• Uzbekistan (UZ)
• Vanuatu (VU)
• Vatican City (VA)
• Venezuela (VE)
• Vietnam (VN)
• Yemen (YE)
• Zambia (ZM)
• Zimbabwe (ZW)

If your country is not listed above, it is not currently available at checkout. Contact us at inca@inca.dk if you have a specific enquiry.

2. Shipping Rates & Delivery Times

The carrier available to you, and the rate, depends on your delivery country. Rates are shown in your selected currency (DKK, EUR, USD, or GBP), and the exact total is always confirmed before you complete payment.

• Within Denmark, we ship with PostNord at a flat rate per order - you pay the same no matter how many items are in your cart.
• To all other countries, we ship with UPS at a per-item rate, so the shipping total scales with the number of items in your order.

The carrier for your destination is shown automatically at checkout. Delivery times are estimates from dispatch and are not guaranteed; actual times may vary with the destination country, carrier delays, public holidays, or customs clearance.

3. Carriers

We ship exclusively with PostNord and UPS. The carrier is determined by your delivery country - PostNord for orders within Denmark, UPS everywhere else - and is shown at checkout. The carrier is confirmed in your shipping confirmation email, along with a tracking link.

4. Tracking

When your order is dispatched you will receive a shipping confirmation email containing your tracking number and a direct link to track your parcel with the carrier. If you have not received this email within 3 business days of your order confirmation, please check your spam folder or contact us at inca@inca.dk.

5. Customs & VAT

For all EU destinations, prices displayed include VAT at the applicable local rate, calculated at checkout via the EU OSS scheme. You will not be charged additional VAT or customs duties upon delivery within the EU.

Switzerland is not part of the EU. Orders to Switzerland may be subject to Swiss VAT and import duties upon delivery, which are the buyer's responsibility.

Norway is not part of the EU. Orders to Norway may be subject to Norwegian VAT and import duties upon delivery, which are the buyer's responsibility. We recommend checking the Norwegian Customs Authority website for current thresholds and rates.

All shipments are sent DDU (Delivered Duty Unpaid). This means that for non-EU destinations, any applicable import duties and taxes are assessed upon arrival and are the buyer's responsibility to pay before the parcel is released.

Note on duties for non-EU destinations: Our stormglass is priced from around €135 (roughly $150 / £115 / 995 DKK). This is below the de-minimis threshold in many countries - for example, USD $800 in the United States - meaning duties are typically not assessed at this price point. However, thresholds and policies vary by country and are subject to change, so we cannot guarantee duty-free import. We recommend checking with your local customs authority if you are unsure.